How to Reconcile With Classy Pay Powered by Stripe

Last Updated: 09/03/2019

Learn how to reconcile with Classy Pay powered by Stripe by downloading a payout report. 

Before you start

View Payout Report



Before you start

This article explains the standard reconciliation process when using Classy Pay powered by Stripe. If you are in the process of switching to Classy Pay powered by Stripe from another processor on Classy, view our guide for reconciling during the transition period.

If you just activated your Classy Pay powered by Stripe processor, it will take 7-10 days before your first payout report is ready. This is due to standard transfer delays. But feel free to read on to learn how to find your report when it’s ready.

View payout report

Your daily payout reports include all the transactions you process through Classy Pay powered by Stripe. The reports are CSV files, and you can request them at any time.

  1. Click Transactions in your Classy Manager menu

  2. Click View Payouts

This will open a screen where you can view your payout history including your latest and next payout.

Screenshot 2019-08-21 at 11.37.01 AM

     3. Click Request to request a download link for the payout reports you need.

The download link will be sent to the email address you used when setting up Classy Pay powered by Stripe. Once received, the link will expire in 48 hours. But you can request a payout report as many times as you wish.

    4. Once you receive your report, you can use it to close your books (balance out your income and expense accounts and prepare a statement or report). 

Your payout report will be a CSV file that contains standard transaction information such as the gross transaction amount, the net amount you receive, and the campaign donated to.

Frequently Asked Questions

How are payouts timed? Can I download monthly, quarterly, or annual payout reports? 

Payouts reports are generated daily (on business days). At this time, payout reports cannot be downloaded in bulk. 

I reconcile on a monthly, quarterly, or annual basis. Any advice on keeping daily reports organized? 

We recommend creating a single report with your spreadsheet software (e.g. Microsoft Excel or Google Sheets). You can use this single report to hold all the data for your specific accounting or reconciliation period. When you download your daily payout reports, simply copy and paste the new information into the single report you created. 

Need help opening your CSV file? Learn how to open a CSV file in Microsoft Excel or Google Sheets

What time zone are my payout reports in? Can I change the time zone? 

Payouts reports follow Coordinated Universal Time (UTC). At this time, the time zone cannot be changed, but you can edit your Classy account time zone to match your payout reports.  

When are cashouts timed? 

Cashouts arrive on a daily basis.  

Where can I learn more about Classy Pay powered by Stripe?

To see answers to common questions about Classy Pay powered by Stripe, view our FAQ.  


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